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Rejected e-mail domain


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#1 TGGF

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Posted 16 October 2015 - 06:17 AM

My licence for nanoCAD Int 5.0 expired. I tried to send e-mail to getnanolic@nanocad.com or support@nanocad.com but they are not delivered.
The message form server program states as follows:

<support@nanocad.com>: 553 5.7.1 <v095277.home.net.pl[79.96.175.27]>: Client host rejected: home.net.pl

Can you fix this issue?

#2 Hellen_V

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Posted 16 October 2015 - 08:44 AM

View PostTGGF, on 16 October 2015 - 06:17 AM, said:

My licence for nanoCAD Int 5.0 expired. I tried to send e-mail to getnanolic@nanocad.com or support@nanocad.com but they are not delivered.
The message form server program states as follows:

<support@nanocad.com>: 553 5.7.1 <v095277.home.net.pl[79.96.175.27]>: Client host rejected: home.net.pl

Can you fix this issue?

Hello,
send me message with your serial number, I will change your license manually.
nanoCAD Support Team
support@nanocad.com

#3 TGGF

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Posted 21 October 2015 - 09:48 AM

View PostHellen_Ch, on 16 October 2015 - 08:44 AM, said:

Hello,
send me message with your serial number, I will change your license manually.
I have sent you the message from other e-mail address, maybe it will be delivered.

#4 Hellen_V

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Posted 21 October 2015 - 10:06 AM

Yes, I see it.
nanoCAD Support Team
support@nanocad.com





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