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Invalid prefix of serial number

jasiekk7's Photo jasiekk7 28 Apr 2023

Hi.

I try to register nanocad free 5.0. I've got serial number "NC50AS-...." but when I try to activate product I got an error "Invalid prefix for serial number. Required prefix is "NC50E".
What doing I wrong?

The file I downloaded and installed is "NCE50_2007.exe"
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Artemio's Photo Artemio 28 Apr 2023

Hello!
Where did you get your serial number?
I'd recommend to get it from: https://nanocad.com/personal/
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jasiekk7's Photo jasiekk7 28 Apr 2023

Right there.

https://files.fm/f/858t6fk9s

it's link to image, I can't paste it here directly.
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Artemio's Photo Artemio 02 May 2023

Your serial seems to be from right source.
Can you, please, try to completely remove your previous installation, and then install NanoCAD.
How to completely clean your PC from NanoCAD: https://forum.nanoca...anocad-from-pc/
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jasiekk7's Photo jasiekk7 19 May 2023

It doesn't solve problem.
I created second account to check if this time I will be able to get correct serial number but agian is "NA50AS-..."

Maybe better is close "free" version if it doesn't work anymore.
My bad, I just wanted to check if nanocad handle correctly 3d of dxf file format. As far as I know only autocad and draft sight are capable for it.
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Artemio's Photo Artemio 24 May 2023

Sorry, forgot completely...
Have you tried this serial with old version Nano5 you had?
If so - try to upload newer version from nanoCAD Free is easy-to-use CAD Software with tools for 2D drawings.
It was updated, so new serial is for new Nano5.
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jasiekk7's Photo jasiekk7 30 May 2023

Hi.

It works with the newer version. Thank you.
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