I have tried to contact NanoCAD a couple of times by e-mail due to problems with downloading files and I get a message saying that the support@nanocad.com e-mail is not recognised. Why is this shown as a contact method on the website if it is not valid?
What is the best way to contact the company?
The latest reason for contacting NanoCAD is due to a warning showing when downloading NanoCAD Pro trial software 64bit version. The warning is about signature file being incorrect - see screenshot of attached image.
Richard
2
Support e-mail not working & Download file warning
Started by RichardJ, Oct 26 2016 08:13 PM
2 replies to this topic
#1
Posted 26 October 2016 - 08:13 PM
#2
Posted 27 October 2016 - 03:46 PM
Hello Richard,
support@nanocad.com is working, we got a lot of e-mails every day. You can contact by e-mail or send me message to PM in this forum.
Try to reload nanoCAD Pro - I think file is broken, it 1 MB less then it should be ( 603 MB). Digital Signature should be "ZAO Nanosoft".
Best regards,
Seva.
support@nanocad.com is working, we got a lot of e-mails every day. You can contact by e-mail or send me message to PM in this forum.
Try to reload nanoCAD Pro - I think file is broken, it 1 MB less then it should be ( 603 MB). Digital Signature should be "ZAO Nanosoft".
Best regards,
Seva.
#3
Posted 27 October 2016 - 09:47 PM
Hi Seva
Thanks for the reply. The file downloaded was 602 MB - I will try again in a day or two.
Richard
Thanks for the reply. The file downloaded was 602 MB - I will try again in a day or two.
Richard
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