Hi
nanoCad has been installed yesterday - was working correctly.
Since today I can not work on nanoCAD.
Program do not react after load.
A few seconds later occurred information: FATAL ERROR! Application cannot continue execution. Perform last chance saving action? Yes / No / Help - butons.
Windows 10 , 64
Regards
Michal
1
FATAL ERROR!
Started by Michal, Nov 27 2019 09:43 AM
5 replies to this topic
#1
Posted 27 November 2019 - 09:43 AM
#2
Posted 27 November 2019 - 02:06 PM
Hi,
what command did you use? What version of nanoCAD do you use?
what command did you use? What version of nanoCAD do you use?
nanoCAD Support Team
support@nanocad.com
support@nanocad.com
#3
Posted 28 November 2019 - 12:59 PM
Hi
nanoCAD has been installed from file "NCE50(2007)" so it is free version of nanoCAD 5.0.
I just click on DWG file, program always start, after load a drawing the program is freeze and occured information FATAL ERROR.
Should I reinstall program ?
nanoCAD has been installed from file "NCE50(2007)" so it is free version of nanoCAD 5.0.
I just click on DWG file, program always start, after load a drawing the program is freeze and occured information FATAL ERROR.
Should I reinstall program ?
#4
Posted 28 November 2019 - 02:34 PM
you shouldn't reinstall it.
1. try to start the program from desktop shortcut or Start menu. Does it work?
2. check the version of .dwg file, because nanoCAD 5 cannot work with dwg2018 format.
How to check dwg version: open the drawing file with any text editor (notepad, for example). At the beginning of text you will see the following code: AC10XX, where XX can be: 32, 27, 24, 21,...
AC1032 code means that the file has dwg2018 format. You can use nanoCAD Plus/Pro to work with these files.
1. try to start the program from desktop shortcut or Start menu. Does it work?
2. check the version of .dwg file, because nanoCAD 5 cannot work with dwg2018 format.
How to check dwg version: open the drawing file with any text editor (notepad, for example). At the beginning of text you will see the following code: AC10XX, where XX can be: 32, 27, 24, 21,...
AC1032 code means that the file has dwg2018 format. You can use nanoCAD Plus/Pro to work with these files.
nanoCAD Support Team
support@nanocad.com
support@nanocad.com
#5
Posted 03 December 2019 - 06:29 AM
Unfortunately point 1 doesn't work - still FATAL ERROR.
Additionally I i checked dwg file version : AC1015
I will reinstall.
Additionally I i checked dwg file version : AC1015
I will reinstall.
#6
Posted 03 December 2019 - 10:09 AM
Reinstallation solved the problem.
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