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NanoCAD opens but file doesn't


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#1 nano7667

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Posted 11 November 2022 - 05:23 PM

I'm using NanoCAD 20 and Windows 10. Double clicking on a dwg opens the NanoCAD program, but the file doesn't open. I can open the file with the open document dialog within the program and everything works ok after the file is open.

NanoCAD is set as the default program for dwg file extensions.

Any ideas?

#2 Artemio

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Posted 13 November 2022 - 09:58 AM

Can you, please, check your label properties (right mouse button click -> properties), what folder does it linked?
For example, mine: "C:\Program Files\Nanosoft\nanoCAD x64 22.0\"

Why are you using such an old version?
Didn't you want to try newer one, such as 22.0?

#3 nano7667

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Posted 14 November 2022 - 08:07 PM

View PostArtemio, on 13 November 2022 - 09:58 AM, said:

Can you, please, check your label properties (right mouse button click -> properties), what folder does it linked?
For example, mine: "C:\Program Files\Nanosoft\nanoCAD x64 22.0\"

Why are you using such an old version?
Didn't you want to try newer one, such as 22.0?

It's linked to this folder "C:\Program Files (x86)\Nanosoft\\NanoCAD 20.0\"

#4 Artemio

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Posted 15 November 2022 - 06:30 PM

If you follow this path is there something like "nCad.exe" or similar?
I would recommend to upgrade in anyway.

#5 nano7667

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Posted 15 November 2022 - 08:58 PM

Yes, there is a file called nCad.exe within the target folder.

NanoCad opens when I double click on a dwg. The problem is the drawing that I clicked on doesn't open. However, I can navigate to the file from within the program and open the file.

I'm not sure if the license allows for an upgrade. It was included with some other software.

#6 Artemio

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Posted 16 November 2022 - 07:10 PM

Can you, please, send me serial number of your product license in private message to see if upgrade is available?
You can get it in: https://nanocad.com/...nocad-platform/

One of temporary variants to ease opening is to open platform and then drag and drop drawing files in opened working field.





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