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Problems with registration

registration

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#1 MarcB

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Posted 17 September 2019 - 08:29 PM

I want to register my product, but the registration fail as it says: You must enter a valid email address
I am using the same address as used for downloading
Can you help me?

#2 Hellen_V

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Posted 18 September 2019 - 11:06 AM

you should enter email to the Login field.
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#3 MarcB

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Posted 18 September 2019 - 06:35 PM

I had entered my email address. I hope I can put a picture here so you can see that.

Attached Thumbnails

  • Attached Image: 18-9-2019 20-29-05.png


#4 Michal Křepelka

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Posted 19 September 2019 - 08:28 AM

there seems to be space between e and t in mobilethuis

#5 Hellen_V

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Posted 19 September 2019 - 01:56 PM

you should enter email to the Login field:
Attached Image: email.jpg
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#6 MarcB

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Posted 21 September 2019 - 09:50 PM

Thanks It is working.





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