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Error opening file: FATAL ERROR! Appli...

TheLampMan's Photo TheLampMan 09 Oct 2018

Hi Everyone,

I've got a problem where by I cannot open an existing file/New file. I get an error: FATAL ERROR! Application cannot continue execution. Perform last chance saving action?

Is there any logging, or way I can find out what is hapenning and if there is an issue with the file or application?

My version is 5.0.

Thanks in advance,
TheLampMan


@@@@@@@@@EDIT@@@@@@@

Further to this I failed to mention I followed the instructions here: http://forum.nanocad...start-new-file/

Tried multiple types of compatibility modes, ran as admin and confirmed the versions of redist package.
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Hellen_V's Photo Hellen_V 10 Oct 2018

Hi,
what OS do you use? Had nanoCAD worked before?
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TheLampMan's Photo TheLampMan 10 Oct 2018

Hi Hellen_V,

I use Windows 10 (64 bit) It was working previously - I installed the application and it worked for about a week and then stopped working with this error message. Let me know if I can provide more information.
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Hellen_V's Photo Hellen_V 11 Oct 2018

send me blackbox.log from Program or Windows Temp folder. Attach it here or send to Support Center support@nanocad.com

Did you update Windows before crash?

Try to install nanoCAD Plus 10: https://nanocad.com/.../plus/download/ - does it work?
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Wildan's Photo Wildan 25 Dec 2018

Hi,

I have same problem today. I use Nanocad 5 with OS Windows 10 64 Bit. Yesterday it working fine. I can edit and save the project.
And also my project can not open in DwgTrueView. Please help to advice

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Hellen_V's Photo Hellen_V 25 Dec 2018

 Wildan, on 25 December 2018 - 05:30 AM, said:

Hi,

I have same problem today. I use Nanocad 5 with OS Windows 10 64 Bit. Yesterday it working fine. I can edit and save the project.
And also my project can not open in DwgTrueView. Please help to advice
Hi,
if nanoCAD crashes when works with specific files, please, send me one of them. Attach it here or send to Support Center support@nanocad.com
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kit's Photo kit 26 Mar 2019

me too. it show this error.
I think it happen when I open file from AutoCAD above 2013 such as AutoCAD 2016 2019.
So, NanoCAD 5.0 Free version cannot support it?
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Hellen_V's Photo Hellen_V 26 Mar 2019

 kit, on 26 March 2019 - 10:33 AM, said:

me too. it show this error.
I think it happen when I open file from AutoCAD above 2013 such as AutoCAD 2016 2019.
So, NanoCAD 5.0 Free version cannot support it?
nanoCAD 5 doesn't support dwg2018 files, others work fine.
If problem happens with specific file - please, attach it here or send to Support Center.
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Spyder's Photo Spyder 12 Jan 2020

Considering AutoCAD 2020 is already out, not supporting dwg versions after 2017 is severly limiting.
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Ian Wells's Photo Ian Wells 29 May 2023

No resolution, huh?
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Artemio's Photo Artemio 30 May 2023

 Ian Wells, on 29 May 2023 - 03:56 PM, said:

No resolution, huh?
This situation is about specific file.
Solution depends on peculiarities of this file.
NanoCAD 5 doesn't support files with dwg versions above the time it was under support (2013, if I'm not mistaken).
To open newer dwg files like 2023 etc it's better to use newer version of NanoCAD, like 2023.
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