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windows 10 update

Claudio Sanella's Photo Claudio Sanella 14 May 2018

nanocad 5.0 doesn't work with last win10 update. Actually I can open the files but nanocad is really too slow.
I tried to uninstall windows update but it didn't work, so I tried to reinstall nanocad but the problem is the same, the cursor appear only after 5/10 seconds and if I try to select something it stay blocked for several seconds.
Please can someone help me? thanks
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Hellen_V's Photo Hellen_V 14 May 2018

Hello Claudio,

try to change OpenGL/DirectX in Graphic settings in Options dialog. Don't forget to restart nanoCAD to apply changes.
Does your problem appear on every file or on a specific? It may be problems with current files, it would be helpful if you could send us one of them here or to Support Center support@nanocad.com
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Claudio Sanella's Photo Claudio Sanella 14 May 2018

Hello Hellen,
the problem appear on every file even on a new empty file.
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Hellen_V's Photo Hellen_V 14 May 2018

OK.
Did changing of graphic settings solve the problem?
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Claudio Sanella's Photo Claudio Sanella 14 May 2018

I have just changed graphic settings and now it seems to work correctly


many tanks
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Gary Woods's Photo Gary Woods 10 Jun 2018

Can anybody give me more help on this please , i thought I had altered my graphics and it still didn't work so down loaded and restarted , still no joy...help please. thanks Gary.
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Hellen_V's Photo Hellen_V 13 Jun 2018

View PostGary Woods, on 10 June 2018 - 09:52 PM, said:

Can anybody give me more help on this please , i thought I had altered my graphics and it still didn't work so down loaded and restarted , still no joy...help please. thanks Gary.
Hi Gary,
what version do you use?
Did you try to change graphic system?
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Steven Snow's Photo Steven Snow 18 Oct 2018

 Hellen_V, on 13 June 2018 - 08:17 AM, said:

Hi Gary,
what version do you use?
Did you try to change graphic system?
Hello NanoCad, this problem is directly related to Microsoft Windows handling of OpenGL drivers compared to their preferred DirectX drivers for graphics hardware. There would appear to be an inordinate amount of processing overhead when using OpenGL drivers as compared to using DirestX drivers, irrespective of the OpenGL setting chosen.
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