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windows 10 update

nanocad doesnt work

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#1 Claudio Sanella

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Posted 14 May 2018 - 08:18 AM

nanocad 5.0 doesn't work with last win10 update. Actually I can open the files but nanocad is really too slow.
I tried to uninstall windows update but it didn't work, so I tried to reinstall nanocad but the problem is the same, the cursor appear only after 5/10 seconds and if I try to select something it stay blocked for several seconds.
Please can someone help me? thanks

#2 Hellen_V

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Posted 14 May 2018 - 11:04 AM

Hello Claudio,

try to change OpenGL/DirectX in Graphic settings in Options dialog. Don't forget to restart nanoCAD to apply changes.
Does your problem appear on every file or on a specific? It may be problems with current files, it would be helpful if you could send us one of them here or to Support Center support@nanocad.com
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#3 Claudio Sanella

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Posted 14 May 2018 - 11:22 AM

Hello Hellen,
the problem appear on every file even on a new empty file.

#4 Hellen_V

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Posted 14 May 2018 - 12:09 PM

OK.
Did changing of graphic settings solve the problem?
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#5 Claudio Sanella

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Posted 14 May 2018 - 12:47 PM

I have just changed graphic settings and now it seems to work correctly


many tanks

#6 Gary Woods

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Posted 10 June 2018 - 09:52 PM

Can anybody give me more help on this please , i thought I had altered my graphics and it still didn't work so down loaded and restarted , still no joy...help please. thanks Gary.

#7 Hellen_V

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Posted 13 June 2018 - 08:17 AM

View PostGary Woods, on 10 June 2018 - 09:52 PM, said:

Can anybody give me more help on this please , i thought I had altered my graphics and it still didn't work so down loaded and restarted , still no joy...help please. thanks Gary.
Hi Gary,
what version do you use?
Did you try to change graphic system?
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#8 Steven Snow

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Posted 18 October 2018 - 06:29 PM

View PostHellen_V, on 13 June 2018 - 08:17 AM, said:

Hi Gary,
what version do you use?
Did you try to change graphic system?
Hello NanoCad, this problem is directly related to Microsoft Windows handling of OpenGL drivers compared to their preferred DirectX drivers for graphics hardware. There would appear to be an inordinate amount of processing overhead when using OpenGL drivers as compared to using DirestX drivers, irrespective of the OpenGL setting chosen.

#9 calebistifan

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Posted 30 March 2023 - 02:09 PM

Do you guys still use Windows 10? Have you considered switching to the 11th version?

#10 watchnabedoo

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Posted 20 December 2023 - 03:09 PM

I totally feel your nanocad + Windows 10 pain! I had this weird dance too when I first got into the groove. So, here's my two cents: I stumbled upon this workaround—grabbed a windows 11 pro retail key (like, seriously affordable!) and voila, it smoothed things out. I get it, it sounds random, but hear me out! I was this newbie on the forum, kinda clueless, posted a similar SOS. I was skeptical, but it worked wonders! Cursor's on its A-game, selects like a pro. Maybe give it a shot? Newbie or not, sometimes the offbeat fixes are the ones that do the trick!





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