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Missing file message

Missing file messages

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#1 James McKee

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Posted 11 November 2019 - 12:50 AM

I am currently trialing nanoCAD Pro 10 with the view to purchase in the near future.

When I create a new document, I am presented with the following message:

"Error: cannot find catalog file: \NcTcCatalog.ntc
NEW - New Document"

The file 'NcTcCatalog.ntc' exists on my computer. Maybe it is in the wrong Windows 10 folder.

In which folder should the file be placed?

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#2 Hellen_V

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Posted 27 November 2019 - 01:48 PM

Hi James,
why do you try Pro 10, not Pro 11?
Where did you install the program?
nanoCAD Support Team
support@nanocad.com

#3 James McKee

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Posted 28 November 2019 - 07:07 AM

I installed Pro 10 because Pro 11 wasn't available for download at the time; only Plus 11 was available for download. It must have been updated recently ...?
The program was installed to its default location on my computer. The missing 'NcTcCatalog.ntc' file doesn't seem to adversely affect the program functionality whatsoever.

#4 Hellen_V

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Posted 04 December 2019 - 12:23 PM

download Pro 11 from our web-site https://nanocad.com/...s/pro/download/
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