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Email rejected when registering license

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#1 Juan Pretel

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Posted 08 November 2019 - 02:18 AM

Hello,
I have tryed to register my Nanocad 5 and everytime I receive the following message "You must enter a valid email adress".
However I have checked the email and it is OK.
What can be the problem?
Thanks

#2 Hellen_V

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Posted 27 November 2019 - 01:50 PM

Hi Juan,
you should enter your email to the Login field.
nanoCAD Support Team
support@nanocad.com

#3 Joe Dun

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Posted 11 August 2020 - 05:28 PM

I too, had the problem trying to register using the Registration Wizard app. The error message says "You must enter a valid e-mail address", but there are no fields labeled "email address" to let the user know where they should enter an e-mail address. This should be fixed by Nanocad.

-Joe

#4 Hellen_V

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Posted 13 August 2020 - 10:42 AM

Attached Image: email.jpg
nanoCAD Support Team
support@nanocad.com





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