Jump to content


Nanocad 5 crashes while opening a file - fatal error

fatal error

5 replies to this topic

#1 maciek

    Newbie

  • Members
  • Pip
  • 4 posts

Posted 12 November 2016 - 09:45 PM

When I try to open a file (saved with success about 3 weeks ago) Nanocad 5 crashes with fatal error. I attached blackbox log for this error. Is there any solution?

Attached Files



#2 maciek

    Newbie

  • Members
  • Pip
  • 4 posts

Posted 13 November 2016 - 12:35 PM

I've just noticed the problem might be related to notes/leaders. When I deleted them via other .dwg editor, the file loads fine in Nanocad 5. How should I prepare my files so I don't have this problem in the future?

#3 Hellen_V

    nanoCAD Team

  • Members
  • PipPipPip
  • 916 posts

Posted 14 November 2016 - 08:28 AM

try to open the file by RECOVER command, it can fix error with notes/leaders
nanoCAD Support Team
support@nanocad.com

#4 maciek

    Newbie

  • Members
  • Pip
  • 4 posts

Posted 14 November 2016 - 01:12 PM

Unfortunately it also crashes with the same alert: "fatal error"

#5 Hellen_V

    nanoCAD Team

  • Members
  • PipPipPip
  • 916 posts

Posted 14 November 2016 - 01:45 PM

send me your file, please.
You can attach it here or send to support@nanocad.com
nanoCAD Support Team
support@nanocad.com

#6 maciek

    Newbie

  • Members
  • Pip
  • 4 posts

Posted 14 November 2016 - 05:15 PM

I've just sent the file via email.





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users