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NanoCad 5.0 Freezes up and stops working


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#1 Don Luke

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Posted 13 April 2016 - 08:45 PM

My NC5.0 installation has stopped working... I have uninstalled and reinstalled several times, checked the visual C+ version and other recommended tips but to no avail. New Windows 7 laptop with AMD Firepro graphics card. Have checked and downloaded latest driver versions etc., but still no joy. Any other idead or things I should check?

#2 Don Luke

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Posted 14 April 2016 - 02:54 AM

OK. I uninstalled again, re booted, downloaded the NCE2006 download file and reinstalled and still have the same problem. Also, how do you change the zoom/scroll settings. My dell touch[ad now zooms instead of scrolls and would prefer it to scroll. Not the touchpad settings and changing the scale factor in Options didn't help either.

#3 Hellen_V

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Posted 18 April 2016 - 12:10 PM

Hello,
about installation: try to install nanoCAD from zipped archive. Download it from our FTP: ftp://ftp.nanocad.co...ocad/NCE50(2006).zip
Then unzip it to empty folder and start setup.exe
Go for nanoCAD Plus 10 now!
New interface, improved and accelerated drawing process, support for dwg2018 format. You will like new version!
Free trial license is available here: https://nanocad.com/.../plus/download/

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#4 Hellen_V

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Posted 18 April 2016 - 12:27 PM

About zoom.
You can switch off zoom by mouse wheel in Options (change to 1 mouse wheel factor).It won't be possible to use it for scroll, but you can click the wheel to pan your drawing.
Go for nanoCAD Plus 10 now!
New interface, improved and accelerated drawing process, support for dwg2018 format. You will like new version!
Free trial license is available here: https://nanocad.com/.../plus/download/

nanoCAD Support Team
support@nanocad.com

#5 Don Luke

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Posted 21 April 2016 - 11:47 PM

Thanks for the help.. so far so good

#6 Don Luke

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Posted 10 May 2016 - 06:48 PM

Hellen_Ch

It seemed to work ok initially, but now, just a few minuted into editing any drawing file NC5.0 becomes unresponsive. I did uninstall, reboot and re download from the FTP link above. I'running Win 7 pro, with all updates installed.

#7 Hellen_V

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Posted 16 May 2016 - 07:06 AM

is this problem with start nanoCAD or with working in nanoCAD?
I think, reinstallation won't solve the problem anyway.
Go for nanoCAD Plus 10 now!
New interface, improved and accelerated drawing process, support for dwg2018 format. You will like new version!
Free trial license is available here: https://nanocad.com/.../plus/download/

nanoCAD Support Team
support@nanocad.com

#8 Don Luke

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Posted 16 May 2016 - 06:20 PM

nanoCad starts fine ans I can be working in a drawing file (any one, not one in particular) and NaonCad just becomes non responsive and I have to close it and restart. Sometimes I can work for an hour, sometimes 5 minutes.

#9 Hellen_V

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Posted 17 May 2016 - 12:35 PM

I think, it is problem with one of your files, or you make some sequencing which crashes nanoCAD.
It would be helpful if you could find out the sequencing or send the file which crashed and tell what command you started before crash.
Go for nanoCAD Plus 10 now!
New interface, improved and accelerated drawing process, support for dwg2018 format. You will like new version!
Free trial license is available here: https://nanocad.com/.../plus/download/

nanoCAD Support Team
support@nanocad.com

#10 Grn.Rabbit

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Posted 23 May 2016 - 03:26 PM

I also experienced the same (or very similar) problem with nanocad 5
Actually the main screen (menu, panels, etc) works - i can click through the main menu for example, but the drawing window (with model/layout1/layout2/etc) hangs and does not refresh. ncad.exe process keeps consuming 100% of one CPU core (25% of total on my 4-core laptop)

It doesn't matter what file I open - even new drawing (with Ctrl-N) hangs. Same with any existing .dwg file.

Tried reinstall (including from .zip), disabling AV, running in XP compatibility mode - nothing helps.

Any other suggestions?

#11 Hellen_V

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Posted 24 May 2016 - 10:50 AM

View PostGrn.Rabbit, on 23 May 2016 - 03:26 PM, said:

Any other suggestions?

Try to update your videocard drivers, try to change Graphic settings in nanoCAD options: OpenGL/DirectX.
Also it would be helpful if you could send us your system configuration.
Go for nanoCAD Plus 10 now!
New interface, improved and accelerated drawing process, support for dwg2018 format. You will like new version!
Free trial license is available here: https://nanocad.com/.../plus/download/

nanoCAD Support Team
support@nanocad.com

#12 Grn.Rabbit

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Posted 24 May 2016 - 02:58 PM

Awesome! Changing from OpenGL to DirectX made it working! Thank you very much.
If you'd like my system config for troubleshooting, let me know - I'll send it your way.





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