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Shuts down when open file or start new file


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#1 Angela Melton

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Posted 05 January 2016 - 01:39 AM

NanoCAD closes when I open or start a new file. It does not matter if I do it from within the porgram or from a folder. I have Microsoft Visual C++ 2008 Redistributable x86 9.0.30729.17 and Microsoft .NET Framework 3.5 Service Pack 1 as mentioned in other posts. I have installed, reinstalled, rebooted and run a clean start. Nothing works. Please help.

#2 Antonio Sanchez

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Posted 08 January 2016 - 02:46 PM

I have the same problem in Windows 10 Home edition.
Any advice?

#3 Hellen_V

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Posted 11 January 2016 - 07:21 AM

Hello Angela, Antonio,

1. Check the following components on your PC, they should have definite versions:
- Microsoft .NET Framework 3.5,
- Microsoft Visual C++ 2008 Redistributable x86 9.0.30729.17

2. Switch on the compatibility mode with Windows 8 on your PC in Windows settings.
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#4 JDM

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Posted 25 January 2016 - 01:33 AM

Dear Hellen_Ch,

This appears to have done the trick for me:

Quote

2. Switch on the compatibility mode with Windows 8 on your PC in Windows settings.

For others: right click the application file (exe/desktop shortcut) and click properties. On the Compatibility tab check the box "Run this program in compatibility mode for:" and choose Windows 8.

Thank you,

Jorge

#5 cean

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Posted 22 November 2016 - 08:57 AM

View PostJDM, on 25 January 2016 - 01:33 AM, said:

Dear Hellen_Ch,

This appears to have done the trick for me:


For others: right click the application file (exe/desktop shortcut) and click properties. On the Compatibility tab check the box "Run this program in compatibility mode for:" and choose Windows 8.

Thank you,

Jorge

I tried this, but still close. Saying nanocad can't execute.

I tried to repair the installation, it worked. But one day later, it can't Get Started again.

#6 Hellen_V

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Posted 22 November 2016 - 11:01 AM

Hello Sean,
I have to ask you. Do you have the following products installed (versions are important):
- Microsoft .NET Framework 3.5,
- Microsoft Visual C++ 2008 Redistributable x86 9.0.30729.17
How do you open nanoCAD? Double-click on a file, by shortcut on desktop, from Program Files?
And what version do you use?
Go for nanoCAD Plus 10 now!
New interface, improved and accelerated drawing process, support for dwg2018 format. You will like new version!
Free trial license is available here: https://nanocad.com/.../plus/download/

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#7 cean

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Posted 23 November 2016 - 08:59 AM

Hi Hellen,

When install nanocad, .net 3.5 is asked and installed. Where could I chech if the c++ thing is in my system?

NanoCAD is newly downloaded. Start with shortcut on desktop. Win10 64bit.

Thx

#8 Hellen_V

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Posted 23 November 2016 - 09:32 AM

>When install nanocad, .net 3.5 is asked and installed. Where could I chech if the c++ thing is in my system?
In the list of installed programs in Control Panel.
What version of nanoCAD did you download? 5? Plus 8? Pro 7? Other?
Go for nanoCAD Plus 10 now!
New interface, improved and accelerated drawing process, support for dwg2018 format. You will like new version!
Free trial license is available here: https://nanocad.com/.../plus/download/

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#9 cean

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Posted 10 December 2016 - 03:39 AM

I am using 5.
It lists 5 2008 redists. 4148 and 6161 both for x64 and x86.
9.0.30729.17 only has x86.
My win 10 is 64b. Do I need a x64 version of redist 17?

#10 sukk741

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Posted 04 January 2017 - 05:36 AM

NanoCAD off when I open or start a new file. It does not matter if I do it from within or from porgram folder. I have a Microsoft Visual C ++ 2008 Redistributable x86 9.0.30729.17 and Microsoft .NET Framework 3.5 Service Pack 1 that is mentioned in another post.

#11 Hellen_V

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Posted 11 January 2017 - 07:00 AM

View Postsukk741, on 04 January 2017 - 05:36 AM, said:

NanoCAD off when I open or start a new file. It does not matter if I do it from within or from porgram folder. I have a Microsoft Visual C ++ 2008 Redistributable x86 9.0.30729.17 and Microsoft .NET Framework 3.5 Service Pack 1 that is mentioned in another post.
have you tried to do this: http://forum.nanocad...ndpost__p__1454 ?
Go for nanoCAD Plus 10 now!
New interface, improved and accelerated drawing process, support for dwg2018 format. You will like new version!
Free trial license is available here: https://nanocad.com/.../plus/download/

nanoCAD Support Team
support@nanocad.com

#12 makza

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Posted 10 February 2017 - 06:59 AM

Hello!! I went to the site for the first time. I strongly advice.

#13 Thongkon007

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Posted 06 August 2017 - 05:34 AM

Hi, thanks for getting me into the system.





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