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Technical Support Portal

support nanocad

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#1 SevaM

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Posted 11 February 2013 - 01:23 PM

We had started Technical Support Portal support.nanocad.com. It process all request from support@nanocad.com and web-requests.

Link for FAQ section

http://support.nanoc...olutionsHome.sd

Also you can ask questions using web-form and register on portal to have access to your questins. If ypu have problems with registration - contact to support@nanocad.com or send me a message.

If you ask technical question,please, write information about your system like Windows version, language, service packs, etc.

#2 ezbz

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Posted 14 August 2013 - 06:20 PM

I cannot post new questions to this forum. I have no batch plot command available. Please help.

#3 SevaM

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Posted 09 October 2013 - 11:59 AM

Batch Plot function will be available in nanoCAD 5/0 Plus coming soon

#4 Ferenc Ill├ęs

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Posted 03 September 2014 - 06:54 AM

Hi,

How can I trim ellipse?
Explode text? :)

#5 Hellen_V

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Posted 03 September 2014 - 07:30 AM

Hello Ferenc,

use TRIM command: first select object(s) which will be used as the cutting object, click Enter, then select the ellipse.

You can explode multi-line text into single-line. Select the text and use EXPLODE command.
nanoCAD can't explode text into primitives: lines, circles, etc.
Go for nanoCAD Plus 10 now!
New interface, improved and accelerated drawing process, support for dwg2018 format. You will like new version!
Free trial license is available here: https://nanocad.com/.../plus/download/

nanoCAD Support Team
support@nanocad.com

#6 angelo

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Posted 05 November 2014 - 08:29 AM

Dear Hellen_Ch
My nanocad free version 5.0 doesn't work on win xp pc. The program shuts down at start up immediately when I try to open any dwg file. Can you help me to solve this problem. I am blocked!!!
Thanks.

#7 sorsrr

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Posted 08 November 2017 - 07:12 PM

I have a .dwg site plan that has dimensions on it. Looks fine on screen, but when printed, the dimensions are missing. HELP!

#8 Hellen_V

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Posted 21 November 2017 - 09:05 AM

View Postsorsrr, on 08 November 2017 - 07:12 PM, said:

I have a .dwg site plan that has dimensions on it. Looks fine on screen, but when printed, the dimensions are missing. HELP!
Hello,
check Layers dialog: maybe layer with dimensions is not plotted:
Attached Image: dim.jpg
Go for nanoCAD Plus 10 now!
New interface, improved and accelerated drawing process, support for dwg2018 format. You will like new version!
Free trial license is available here: https://nanocad.com/.../plus/download/

nanoCAD Support Team
support@nanocad.com

#9 adipose

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Posted 20 September 2018 - 08:51 PM

vla-getpapersize does not seem to work. Using NanoCAD Plus 10.

Used example routine from here: https://knowledge.au...CA3676-htm.html

(defun c:Example_GetPaperSize()
	;; This example gets the width and height of the default
	;; paper size for your system.
	(setq acadObj (vlax-get-acad-object))
	(setq doc (vla-get-ActiveDocument acadObj))

	(vla-GetPaperSize (vla-get-ActiveLayout doc) 'PaperWidth 'PaperHeight)
	
	(alert (strcat "The default paper size is "
				   "\nWidth: " (rtos PaperWidth 2)
				   "\nHeight: " (rtos PaperHeight 2)))
)

Results below:

EXAMPLE_GETPAPERSIZE - EXAMPLE_GETPAPERSIZE
error: ActiveX Server returned an error: Type mismatch.

Why is there a type mismatch? The same routine is working fine in AutoCAD.





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