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Plotting problem with HP printer


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#1 Richard Sohn

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Posted 17 December 2012 - 06:26 PM

First, I really enjoy using NC.
When I try to plot a dwg, my HP Officejet Pro K8600 will stop with an " out of paper" message. The print file will load into the printer, but that is the end of it. Am I missing something here?

Thanks.

#2 SevaM

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Posted 20 December 2012 - 01:56 PM

Hello,

check paper format in Plot dialog and Page Setup Manager just right before printing - after you hat set paper format in printer properties dialog - program ask printer driver is this format OK. If tere are no answer or incorrect ansver - nanoCAD will set paper format to default ( usually A4 ). If printer is loaded with Legal paper - it will report error.

Can you set option Print to file and check - is file seved.

You can send file to me and I'll try to check. I have no HP Officejet K8600 but have 2 HPs, Epson. and Canon.

Best regards,
Seva.

#3 Richard Sohn

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Posted 22 December 2012 - 05:28 PM

Thank you for your response.

I made sure to have the paper size checked. The file print worked fine.

Where do you I send the file to?

Thanks again.

Richard.

#4 Richard Sohn

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Posted 07 February 2013 - 06:25 PM

Found the printing problem!
The suport team conclution was that it could only be a paper size problem.
So it was. If I choose "letter " size, it does not print. With any other size I tried it is working, now I am just using A4 if I want a letter size print.

I like the software! For me it is a very good alternative to A-CAD.

Richard
:rolleyes:





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